Cancellation of account - Consumer Complaint for PLANET FITNESS - HEAD OFFICE



SENDER
Moshalagae Anna Masemola
My account was sent to Resaya . Who are charging me money that was due and adding their legal fees. I cannot be paying Resaya legal fees as there was no contract signed by me with Resaya that I will be doing so. I did not request for Resayas services. I have sent several emails to customer service at planet fitness to cancel my account directly with them because I refuse to pay off or cancel my account with Resaya. I will not allow Resaya and planet fitness to defraud me any longer.
Reply by Siya on 24 December, 2020
Morning please teach your staff how to treat clients this behavior of your staff in Pietermaritzburg Planet branch. Two with the money you change us for levies why are you not replacing the weight
Comment
COMPLAINT #10124 - Billing or Collection Issues
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