Laybay - Consumer Complaint for PEP STORES

This Morning i went to pep at Kempton gate I wanted to laybay i was asked for ID i told the cashier i don't have my ID with me i was told she is not going to help me I told her is not the first-time i laybay she told without my ID she can't help me i told her i was once help laybay without ID cause I'm on the system i had to buy one item cash and return the other item.