ONE ITEM SCANNED TWICE - Consumer Complaint for Clicks Store - Head Office



SENDER
Mrs Maria Koekemoer
On 20 Feb 20 at approximately 13:20, I bought a number of articles from your store, Shop 20 Eldo Square Shopping Centre, Willem Botha Street, Eldo Glen, Pretoria. Upon checking my receipt at home I discovered that I was charged twice for 1xmascara (essence) to the value of R63.95. This was not the first incident of the sort. And as I do not reside in the vicinity its not just a matter of quickly getting back there to complain.
Kindly investigate and provide feedback please.
Comment
COMPLAINT #12196 - Sales Issues
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