Over billing - Consumer Complaint for Impact Meters

Story of my life. We moved out 30 September 2020 and submitted the necessary forms to discontinue the service which they didn't process. Deducted our deposit and send final Invoice amount which we paid. Boom November an Invoice of almost R1700 came, was puzzled and asked them if there's a ghost in the unit using the water since we vacated the premise. Now getting emails from their debt collectors we told them our account is fully paid and dont owe them anything and going to report that debt collection company to the council of debt collectors.This company been defrauding many people enough is enough. We must to lodge a formal complain and sign petition with the National Consumer Commission to investigate them. Where we currently staying if our water is high is R350 and with them was billed between R800-R1500 for water only. They will return all the profit made from stealing from consumers.

Same story here. I vacated the apartment in December 2015,never got my deposit back and they said that it has covered the final bill. 6 months later, debt collectors demanding money from me. Ask them to send me the bill and I will pay, they did not. Even now in 2021 busy sending threatening messages.