Items short delivered on online order - Consumer Complaint for Clicks Store - Head Office

Clicks service is non existent. Now 4 days after delivery and me advising them of the fact and being given a ref no.They do not respond to emails and on my calling their head office am told that Oscar will get back to me. Now nearly 2 weeks since order was placed and paid for and I am being made to chase them to rectify their mistakes.I am totally disgusted at their treatment of a previously loyal client.