Still No Contact - Need a new Fridge or repair ASAP, Lockdown - Consumer Complaint for OK Furniture - Head Office



SENDER
Mziwamadoda Mbedu
Hi

My name is . My fridge has been broken since before lockdown, I did get intouch with Parow branch, since they have not gotten back to me now that we in level 4, I just thought I should make initiative to send this email since I saw the message on website. To my dismay the email on website bounced back, and despite double checking, the email address was correct but does not work.I used website contact us form, but I need an actual email address for customer complaints, why would you not have it listed on website [besides the okfurncus***@shoprite.co.za that bounced back].

I hope it can be resolved ASAP, as you can't begin to imagine how difficult life has been without a fridge during lockdown.
The Fridge details are;
[SKU - 210938 Hisense H359BME - WD 268L MET FR].

Some of the details are outdated on the attached documents.
My number is now different.

Email is preferable as at times I'm not available on phone due to work.


Regards

Mzwa Mbedu
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COMPLAINT #3038 - Repair Issues
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