SLACKING OFF IN DELIVERY THE PACKAGE - Consumer Complaint for J&T Express Philippines

The delivery men assigned in our area are slacking off in delivery the packages, they want us to go out and pick up the package in designated area, as it contradict your mission to fight covid "stay at home" and COD/and packages that are already paid "smooth delivery at our doorstep". If this thing will continue, we are forced to use other logistics like LBC as its also available in our area. Please do something about this.