Rude Driver - Consumer Complaint for Mr Delivery

I am absolutely irated. Yesterday, my daughter ordered McDonalds and the Driver took forever to come to the door and insisted that I should come to the road to collect my order in the rain. He argued and told me that it is the rule and that he is not going to get wet. He had a terrible attitude and by the time the food got to my daughter, it was already cold. I have actually deleted the Mr Delivery App from my handset and will not be using it again.