I paid the warranty fee amount of R1150 on the 15th December 2020 to exchange my mattress until to date my mattress was not exchanged.
I lodged a complaint again saying since you are failing to exchange can you refund me, I was promised to be contacted within 24hours still until to date i was never contacted. I will escalate the matter to Ombudsman and speak out because I've been waiting for a long time and my complaints is not taken seriously
So I want you to refund me the ref:9000171655