I bought the phone on the 09 September 2020 then I took my phone back to pep cell at bushbuckridge because it had a microphone or a speaker problem
Up until now I have not received my phone and my phone is not outdated
It's either you refund or give me a new latest phone that costs R3,300
Unresolved cellphone repair - Consumer Complaint for PEP STORES
RECIPIENT
PEP STORES
Reply by Lebo Pine on 7 February, 2021
Comment I bought a cellphone in and June 2020 at pep Mayville , it broke after 3 months and I returned it. It took 9 weeks a lot of fighting with the employees to get a new phone because they couldn't repair the broken on, two weeks ago the new one broke and guess what? They told me to wait. Apparently pep has no policy on the turn around time for repairs so basically you have to wait for as long as they feel necessary.
COMPLAINT #11630 - Repair Issues