Good day,
On Friday 21st of May i was disturbed by a very unprofessional behavior by a Manager at Clicks Sancardia shouting an employee in front of customers.
I couldn't believe my eyes that there are still such a 'straatmate' behavior to a person who is suppose to uplift a very big brand like clicks.
We all believe that people need to be reprimanded at work but not in an unprofessional manner as there are proper channels to do that. I was shocked that we still have people of that nature in management positions cause in all honestly she lacks management skills, peoples skills and problem solving skills.
I am quite disappointed that clicks has this kind of people in management position as what i have seen is a very incompetent Manager who treat a professional environment like a shebeen.
I would really appreciate that this kind of behaviour need to stop and the said Manager be taken to books as this will lead to unnecessary litigation and will tarnish Clicks Brand.
I would also recommend that this Manager be changed as this is not the first incident and definately not the last.
I am tempted to take this to the Media and also to ombudsman as well as Hallo Peter but will give you an opportunity to deal with this internally and will await a prompt respond of how you handled the matter the soonest.
Regards,
Nelson