Mrs - Consumer Complaint for OK Furniture - Head Office

I bought hisensefridge 2019 Sept at OK mams mall and the fridge does not work properly.the food got spoilt when it's on 3 and we put it on 4 they make ice (frozen) on top.they send the repair from heisense twice but it does not make different.i went back to OK to complain on 2020 june 09 since I'm waiting for repairs until today.whereelse my eggs got frozen.i bought fridge at OK but when i lay a complain I am told about heisense problem.