Paid - Consumer Complaint for Converge ICT Solutions Inc.

Converge ICT Solutions Inc.

Reliance Center Annex 1 #99 E. Rodriguez Jr. Ave. , Brgy. Ugong Pasig City, Pasig City


SENDER
Nicker son manguerra
RECIPIENT
Converge ICT Solutions Inc.
Paid
I was paid but i dont have connections... I emailed my concern no answer and when i called your system sucks... I cant reach nl one... Unsystematize
Reply by Rico Orellano on 26 October, 2020
I applied for your fiber X 25mbs plan and I also paid for the installation fee. Yesterday your employee came to our house and told me that they can't install the wifi because there's no nearby pole but it is not and my box is in Taguig City. Why did you put my box in Taguig City? And they suggested for me to write a waiver and pay for the extra meter so they can install my wifi. Why do I need to pay another 2000 pesos to install my wifi?
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COMPLAINT #7739 - Billing or Collection Issues
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