Application Status (Installation) - Consumer Complaint for Converge ICT Solutions Inc.

July 26 approved payment, follow up schedule for installation... pls notice my complaint...

Hello is there anyone in your staff will activate my wifi connection. if you do i will tell you the reference number and the subscriber name

Gud pm po pwede ko bang palitan NG 25mbps Ang application ko bayad na po ako sa 2,500 (75mbps)...habang d pa ako na install naman ..

good afternoon followup ko lng po kung ano na po ang status ng installation ng apply nmin kasi po matagal n po kmi nkapag bayad ng application payment n 1,500 pesos nung june 21,2020 hanggang ngaun d rin po kami nakakabitan ng internet bakit yung mga kapitbahay namin nauna pang kabitan eh masnauna pa kaming nag-apply 1month palang sila nakabitan na kami nahuli pakiasikaso naman po kasi kailangan n po sa online schooling ng anak ko dito po kami sa kingspoint maloles yung account number ko #0020230854964

nag pay ment n q until now wla pa din nag kakabit ng converge dto smin 1 mont n nakalipas pako chek nman yung applicarion nmin

Request asap installation it about a month now since our application was approved. Ganon b katagal kayo mginstall. Sabi nyo once ngbayad ang 1500 10 days na install agad. Paghindi pa na ka itan within 2 week as for refund na ako.

Hi good evening I just want to follow my installation July 30 pa kami nagbayad hanggang ngayon panay email Lang mare received namin paki check naman ang application Asap.

Good afternoon po follow up ko lang din po ang installation ng application namin mag 2months na po ngaun sept.wala pa din tawag na dumadating for installation palapit na po ang schooling pakicheck naman NG application namin
#0020230896280

Hi'converge mag ffalow up ako ng aplication ko aug19 ako ng bayad bka pwede nio na paasikaso malapit n po kc mag pasokan ggmitin ng mga anak ko para sa online school nila sna po gawin nio po ung mabilis n process kc needs ng mga bata ung internet pls pls pls.. Sep 12 n kc ngaun sbi 10days after magbayad tpos ung mga kapitbahay ko nakabitan n agad 12daya before sila ngbayad nakabit na sna po magawan nio n ng paraan para sa mga anak ko need na nila ung internet...
Aplication #SS-08-1442799
EMILYN KILAT.. GUIJO ISG VIL. PINAGSMA TAGUIG.. CP#09664490418... PAKIUSPA PO...

Follow up please for schedule of installation in Calamba Laguna reference# SS-08-1516641. Thanks

FOLLOW UP JO FOR SCHEDULE OF INSTALLATION . Nag bayad po ako July pa then till now wala pa din pong JO & Schedule for installation sana po ma aksyunan na po at mag oonline class plss.




CTS-003182833 1050602072522 convergeIct
NAME: LAYLANIE C. TROYO
ACCT. # : 1050602072522
SS#-07-1323103
Email: [email protected]
Plan Applied for: fiberX 1500
CELLPHONE #: 09359347895/+639614019145
ADDRESS: Blk 3 Lot 21 Jade St. Silvertown II Malagasang I-E, Imus City Cavite

tanong ko lng po kung kaylan nio install yun wifi.nakabayad na ako nun august 23 2020.d2 ako sa saint joseph village 7.barangay marinig cabuyao laguna.

Hello! follow up ko lang po ang installation ng converge namen. September 11 po kami nakapagbayad please penge naman po ng update

here is the account number 0020231023900

Follow my application JULY16,2020 my payment until now still no installation...

Hi just want to followup my application- dated july 17...schedule for installation last sept 2.. inde ako nakabitan kc wrong nap?????? After nun i didnt hear anything from you na.. nagapply ako s converge kc balita ko kau ang may fastest internet connection.. pero bkit ganun? Kung gano kabilis nyo nagpadeposit ng 1500.. sya nman bagal ng service nyo..!!! Ref nos SS-07-1281013..

Gusto kung malaman kung kakabitan paba kami ng internet June 26 2020 pa ako nagbayad ng deposit for instillation may bago ng open NAP dito sa area namin malapit lng until now wala parin ,kung wala kayo response refund nlng pera namin

Magandang umaga July pa kami nagbayad lagi nag email for installation nya tapos ngayon naka receive kami ng email hindi daw ma push un installation namin bakit ganun kung hindi pwede ba sabihin nyo kung pano refund un binayad namin

sir/mam, lilipat na po kc kmi ng tirahan gusto ko po sana ipalipat ung internet namin bago kmi mkalipat from Sampaloc to Quezon City

Hi,

Good morning. I just would like to check status for installation. It's been a month now and I haven't received any call or email about it. Please have this request expedited.



Subscriber’s Account Number: 0020230979977


Payment dated 21st August 2020 10:38 AM of PHP 1,500.00 via ECPAY for account# 0020230979977 has been received by CONVERGE ICT SOLUTIONS, INC with reference no #2020-08-21-2763208.

Goodevening po magpa follow up lang sana kng kailan kami makabitan ng line gawa ng nakabayad ng kmi ng 4,500 for installation..ngayon kc hindi po sumasagot ang agent.

Gud pm po mam /sir magpa follow up lng Po Sana ako Kung kailan nyo ikakabit ung internet Po nkabayad na po ako sa Taguig area Po ako

Good day! follow up din po sa installation namin mag 3 months na po.internet service is very much neerd ASAP.start npo ng class oct 5.pls.let us know kung may aasahan pa ba o wla na!ung agent di na din po mareach,no calls no update
Account# 0020230915536

Hello!

I would like to follow up about the scheduled installation of our Internet Connection from Converge. It has been more than a month now since I received an update about my application. There is a need for the service as soon as possible. Please provide an update if it can be installed within this month. If not please give us the step by step instructions on how we can submit a request for refund and look for other service providers that can service our area more efficiently.
Account Number:0020230851539

Goodeve..ask ko lang if kailan po kami makakabitan?july 10 pa po ako nagbayad ng installation fee niyo wala na akong update kung kailan po kami makakabitan..sana po magresponse na po kayo sa concern ko po..ito po ang account no.1050602073885.
Salamat po at Godbless..

Dear Sir/Ma'am,

Good day! May I please ask for your kind assistance and hoping you might be able to help me. It is highly important that I get this internet application done for my upcoming online class. I will greatly appreciate your prompt response.

Concern: Follow Up For Schedule of Installation
Account Name: Lising Sr. Jose Gutierrez
Reference Number: SS-09-1548986
Account Number: 0020231016216
Plan: FiberX 1500 (25 mbps)
Email Address: [email protected]
Contact Number: 09353898350
Service Address: Phase 5 block 28 lot 23 minuyan proper City Of Sanjose Delmonte Bulacan

Thank you.

@Converge ICT Support-SocMed
@Converge Soc Med_Vhic
@Converge SocMed_Juby
@Shei

Hello po. July 10 po kami nag downpayment but until now wala pa din po schedule ng installation. Paki prioritize naman po. Nagbayad naman kami on time.

I would like to follow up the installation of our internet connection its been 3months of waiting to hear from converge to when will you install our connection its badly needed by my grandchildren cause online class is already started. Please kindly install our internet connection. My acct number is 0020230893648 with reference no. SS-07-1308452..you may call me at 09663112682...please

Pwede po ba kabitan nyo na kami ng internet kasi til now e kahit tawag or text man lang e wala talaga, totoo po ba talaga converge? Nag eexist po ba talaga kayo o pera pera lang tapos wala na po. Ganon po ba talaga company nyo? Tagal na ko nagbayad e wala pa rin? Subscriber name bernardo hicong, reference number -SS-10-1634576, ACCOUNT NUMBER 0020231056095. AYAN po ah kumpleto info, sana naman makonseyensiya naman kayo?

Pwede po ba kabitan nyo na kami ng internet kasi til now e kahit tawag or text man lang e wala talaga, totoo po ba talaga converge? Nag eexist po ba talaga kayo o pera pera lang tapos wala na po. Ganon po ba talaga company nyo? Tagal na ko nagbayad e wala pa rin? Subscriber name bernardo hicong, reference number -SS-10-1634576, ACCOUNT NUMBER 0020231056095. AYAN po ah kumpleto info, sana naman makonseyensiya naman kayo?

Pwede po ba kabitan nyo na kami ng internet kasi til now e kahit tawag or text man lang e wala talaga, totoo po ba talaga converge? Nag eexist po ba talaga kayo o pera pera lang tapos wala na po. Ganon po ba talaga company nyo? Tagal na ko nagbayad e wala pa rin? Subscriber name bernardo hicong, reference number -SS-10-1634576, ACCOUNT NUMBER 0020231056095. AYAN po ah kumpleto info, sana naman makonseyensiya naman kayo?

bk8 poh gnun nun july p ko nagaply tpos august nga advance payment n ko.hanggang ngyn ndi p rin q nka2bitan n wifi.act#1050602076981?
tpos nun nkaraang araw itxt nnyo n cancel.ano toh

bk8 poh gnun nun july p ko nagaply tpos august nga advance payment n ko.hanggang ngyn ndi p rin q nka2bitan n wifi.act#1050602076981?
tpos nun nkaraang araw itxt nnyo n cancel.ano toh

Good Day!!
Follow up kolang po kung kailan yung installation SS#-07-1322124..Ang tagal tagal na po naming naghihitay na makabitan..

Na inspect na po ng technician nyo ang place ko kaso sabi nila wala dw pong facilities ang area para ma installan ako...nagconduct po ako ng inspection sa mga ka bldng ko and i found out na meron n nainstallan sa bldng 3 kaya bakit po ganon ang nangyari sa akin eh bldng 1 lng po ako mas malapit sa highway... Gusto ko po sana pabalikan sa mga technician nyo para maayos na po kesa irefund ko po ang perang binayad ko sa inyo...please responce asap need po kc online class ng mga anak ko...
Ref. No. SS-10-1648193

August pako nag-apply at nagbayad ng advance payment.. halos 3 months na akong nakaka reveive ng text na YOUR APPLICATION is QUEUED for INSTALLATION.. Til now di pa rin nakakabitan. Grabeeeeeeeeeeee na to.ACCT#002023101418-6

hi po pki follow up namn po ng installation ng internet,3 months na po kami ng messages nyo,august 18, 2020 pa po kami nagbayad ng downpayment na 1,500 til now waiting pari po..referrence #SS-08-1426653

hello converge.. follow uo ko lang po yung payment 1,500 ,na binayaran ko na last yr.sa cebuanna lhuillier.. nakasulat sa status ko waiting for payment..
account number:
0020231160529..

Restituto Alfonson Maglanque..
Account number: 0020231160529
09196502355
20 dr.villareal st.brgy gulod novaliches quezon city..

nakapagbayad na po ako ng 1,500.. paki check naman po.. nakalagay pa rin sa status waiting for payment.

Ask ko lng po why wala pa rin pong signal yong modem na na install las Nov. 28,2020 under the Name Felipe Javier with address 106 Purok 2 Ibayo Marilao, Bulacan