Shopping bags - Consumer Complaint for PEP STORES



SENDER
Nicole Baloyi
RECIPIENT
PEP STORES
I visited pep home mamelodi mams mall pep home..i wanted to buy the magnolia oils since they are on special..for R50 3 oils
Then the cashier told me that she was out of shopping plastic what i should do is buy the Big R16.99 blue bag that they are selling in order for me to parkage those oils.m buying something that was supposed to be R60 for R50 sale then told to buy the R17 bag ..i mean what was the use of me buying something on special if i have to buy a bag that cost that much..we used to the pep plastic bag fr free now u upselling those grocery bags for something that small..its insane ..ill tk this to the social media n the group m in pep group on fb..n remember in our community we do word of mouth n believe me .youll loose customers .iam never coming to any of your stores again ..i was a rdgular at pep home hence i bought a lot of things there.ill go somewhere else
Comment
COMPLAINT #12572 - Customer Service Issues
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