False advertisement regarding application process - Consumer Complaint for Converge ICT Solutions Inc.

Application started April, payment needefor installation done in May 2020, after 1 month by June still no installation happened, whenever you asked for the status, you'll just get an email that it will be forwarded to the concerned team. Requested refund because the concerned team is a hoax then same shit happened, it will be forwarded to concerned team lol. I worked in BPO for 10 years and this is the worst shit ever. I don't want to call their customer service because I know it'll be full of asshole agents, my time will be wasted. If anyone knows any lawyer to sue them for false advertisement, please contact me.