Online Purchase no being delivered - Consumer Complaint for Bradlows - Head Office



SENDER
Nkhensani Thambo
Good day,

I purchased 2x queen size mattresses from your online shop on the 03rd of July 2020 order number 800009801. 30 days has passed and I have not received my order and there is no communication from your office.

I have made means to contact your online division, it seems like no one bothers answering the phone or e-mails.

Please note if my complaint is not answered within 2 days. I will be reporting Bradlows to the ombudsman.

It is really uncalled for that I have to run after bradlows, I am the customer here not the supplier.

Regards,
Nkhensani
Comment
COMPLAINT #5157 - Delivery Issues
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