FRAUD - Consumer Complaint for AVIS RENT A CAR - HEAD OFFICE

Avis/Budget O.R. Tambo, tell me my why have you fraudulently taken money out of my credit card?!!! I was in the middle of making an inquiry in preparing for request to extend my car rental and your phone got cut off. Instead of the operator obtaining my 2 contact numbers from my existing invoice and calling me back, she went ahead and made a purchase using my credit card details WITHOUT MY AUTHORISATION NOR CONFIRMATION!!!! This is FRAUD! RA no: 831236210. Fix it!