Bad customer service from staff - Consumer Complaint for PEP STORES

Today I was at pep stores in Durban point road at the Wheel. One of your cashier's by the name boity rudely answered a lady who came to take out money, just because she didn't have the 20rand notes she should have asked manager or supervisor. I was at the till to pay its embarrassing coz we love buying at Pep. But this behaviour is not acceptable at all. So just think how they treat foreigners who don't understand the language