Cashier refusing to help me - Consumer Complaint for PEP STORES

Yesterday i went to pep Taung, as iam 8 months pregnant and couldn't stand longer, i went to a shorter que, the lady told me she wasn't going to help me as she never told me to stand on that que, i asked if she could see my condition and she said she did not care and was not interested, i had to ask for the manager, she asked the other lady to help me, i was so dissapointed by the lack of customer service in that store.