I have 24months contract. 08/04/2021 I wanted to cancelled my membership which was suppose to end this month (April2021) but they added 5 months because they froze our premium last year for 5month during phase1 of lock down, means I have 4months left now before my contract ends so the said I need to pay R329 for 4 months or pay R1316 once off. The policy cancellation says ''inside minimum duration i.e. MEMBER SIGNED A 24 MONTH CONTRACT WANT TO CANCEL IN MONTH 17-OPTION 1: SERVE 2MOTHS NOTICE AND HAVE ACCESS TO THE CLUB..OPTION 2:CANCEL IMEDIATELY SETTLEMENT FEE''
but I have to pay for all the moths that are left why?
what happened to 2months notice?.