uif claim - Consumer Complaint for Department of Labour - Kempton Park

I dont know how many times i have been going to labour department since late october 2020 .And when i do go i wait in long ques for about 6 hours . the last time i went there was the first week of january 2021 , i was helped by a promising Gentelman i thought finally my things will be processed and i will get my money he promised to call me but its the 9th of february 2021 i am still waiting . at least if they called and told me if theres something wrong but no communication is being done what so ever i'm very disappointed .all my collegues already recieved their payouts exept for me .