I took my phone to Vodacom for repairs on the 25th of July 2020, I was told the phone will be back in 14 days. They pass and I go to get my phone back and its at the repair.so after 2 weeks I go back, my phone isnstill at the repairs. Mind you they not even communicating anything to me all this time. I kept going back and forth till mid September, when I got there my phone was back but wasn't working...so I went home without my phone and waited.
No phone call, no SMS, no communication whatsoever still today (28 October 2020) when they tell that my phone is back and if I don't come to get it by 31 October they will sell it, i told the person who called that I had saved to get it out but now I don't have that money and you can't sell my phone because when I wanted to pay for it you kept on having excuses. The guy just rudely told me that they will sell it.
You made me wait for 3 months only to make demands, I don't have that money and I think it's unfair that you going to sell my phone. I've been a customer since forever and this is so disappointing as much as is it frustrating.
I am student,I'm unemployed and I can't come up with that money in 3 days. I need more time, I deserve more time.
Seq no: 1955872
IMEI no: 358587100965692