TERRIBLE AFTER SALES SERVICE - Consumer Complaint for KIA MOTORS - HEAD OFFICE (Complaints)

I purchased a car from KIA TOTI in October 2020. It was a 2018 model and only plus minus 10 000km on the clock. On picking it up from the Dealer, I noticed the bumper wasn't flush with the rest of the body but thought I may be just imagining. I enquired(even before I bought the car)whether or not it was in any kind of accident and was told no.The lip kept slipping out and I kept just pushing it back, not realising it was actually broken off that's why it kept coming out.5 Months later I am still driving and get pulled over by my brother driving in front of me to tell me that the bumper side is sticking out.I took it to Kia where I live and they inspected the car and showed me where the bumper was actually broken, by the clips and said it cant be repaired, must be replaced because it will keep breaking. I contacted Kia Toti on the 9th April and to date have been trying to get this sorted out. They have been giving me the run around. I have been to 4 different panel beaters and all have told me the same thing that it cant be repaired and must be replaced. Kia will not let me use an Approved Dealer and sent me to a small panel beater in the back streets. I went to them and they also told me it cant be repaired. I sent KIA the quote from them as well and they have not replied to my email. They want me to drive all the way to Toti which is 102km from where I live and get my car repaired there. I told them it was not possible as it was too far away and I have to be at work and how do I get back home from there etc. I am sick and tired of the run around. I would never have purchased a vehicle from them had I known all these problems would exist. They did not disclose that this car had indeed been in some kind of accident and had a broken bumper. If I knew, I would have went somewhere else to buy a car. My other Kia Picanto I bought brand new from Durban and never ever had any problems with them. the service was excellent compared to Toti that has pathetic service. At this stage I wish I could just return the car and forget I ever bought it from Toti and never go back to that Dealer. I need this sorted out as soon as possible. I am driving around in a car that has a lip hanging in the front and its embarrassing. I have never been in any accident in all my years of driving. My old car has ALL Original parts because I replaced it with originals and its now over 15 years old but still looks brand new so I take pride in my vehicles. If Head Office cannot help me I will be forced to take this matter even higher.