Customer service - Consumer Complaint for Bradlows - Head Office



SENDER
Nosipho Metsing
Good Morning

My name is Nosipho Metsing ID 8609210788089.
I have a complain since i sent my coaches for repairs since 6 march 2020 that is 3 weeks before lockdown to date. I went to store several times and cant get any help.

My coaches were collected by JD supply ref: MO-Z- 20200204-4218 in Johannesburg hillbrow.
I have been consulting the store about the progress and i cant get any assistant has been sent from pillar to post bradlows in jhb cbd by jeppe street. Here their contact number 010 1331 865.
Please relate to the attached copy of pick up note.

I now relocated to Mafikeng in the north west due to unforeseen circumstances
I tried to explain the urgency but still couldnt get any help.

I even consulted mafikeng bradlows and the store manager did try to help but still the gauteng branch didnt know about the coaches.

I really need urgent assist in this regard before i taking any further by exposing or consulting the omburds man.

Your help will be highly appreciated
Cell 083 9933 212 or 073 8967 923


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COMPLAINT #4853 - Repair Issues
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