Bad service I got from Pep cell Jozini employee - Consumer Complaint for PEP STORES

I bought a cellphone at Pep cell Jozini, within a week the cellphone started to have battery problems.I then decided to bring it back to the shop.Simphiwe was very rude to me and she is not treating customers in a good way.she refuse to exchange the phone for me telling me that she don't see the problem .She act as if she owns PeP cell she is the boss.even today that phone has battery problems.I then decided not yo buy cellphones at pep cell Jozini.that lady is very very rude.