Food quality and service - Consumer Complaint for Ocean Basket - Head Office



SENDER
NP Mbitshana
I can't even being to describe the poor quality of the food these days that is beung served at the restaurant. The calamari is not fresh the fish is of poor quality. The butter and garlic source is lower grade. The old waiters have an attitude they don't listen to customers requests. The place is in a mess. If one has been ocean basket customers for years like myself...its very easy to see all these wrong things. I only eat seafood and I know what ocean basket is capable and able to serve. Yet, clearly Ocean Basket Clearwater is not doing justice...and this has been happening for sometime even before lockdown started.

Training your waiters or bring in well trained quality waiters...then advise them to always ask if the customer wants the lemon butter on their food...they must not assume that all customers want it or they even know that their food comes with lemon butter poured all over their food.



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COMPLAINT #10585 - Product Issues
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