I bought couches in Welkom Bradlows last year in June I returned them 10months due to poor quality and that was 5 months back. Till today i haven't received my couches back i communicated with store manager and Regional Manager was informed I also wrote complaint to account department but till day they are failling me dismally they can't give me my couches back, neither returning my fund or giving me other couches of the same amount value. Everyday it's a new story.
Because of this behavior i am forced to take legal action against the entity, because i have honored and fulfilled my role as a customer.