Off Fish - Consumer Complaint for Fishaways

I visited one of your outlet in dobsonvile yesterday to get take away,i order rice and fish and requested that my fish to be grilled,upon receiving my order I checked if the fish was grilled cause on the 5th of may 2018 I ordered grilled fish but when I got home my fish was fried.first bite of the fish felt like the fish was off,i called the store to tell them that the fish was off the lady suggested that I come back to the shop to get another order but I felt like it was unfair,i was already home at that time it was unfair for me to go back to the shop late at night for a mistake that should have happened in the first place,fishways don't you ensure your food are always fresh?or its allowed cause your outlet is based in a township?can we get the same service and products as the people in posh places.please.Im seriously not impressed.