Good day
On my credit report (Credit Expert), a Vodacom Sp is reflecting very badly. Firstly I had a cellphone contract with vodacom once before, with the number: 079 477 1543. I went into arrears, Vodacom handed me over to Hammond Pole Attorneys, I settled my account on 20 December 2019, attached hereto is the Paid Up Letter.
I am struggling to get a new contract because on my credit record it states that I have a Vodacom SP account on my name, which is in arrears. I have no idea what this is.
I have phoned the Accounts department of Vodacom, they cannot pick anything on my name.
My ID: 920827 0106 081Vodacom Account number: I4329677Old Vodacom Cellphone number: 079 477 1543
Please investigate this matter because it is reflecting bad on my credit score.
If you have any questions please contact me on 061 176 3957.
Please give your urgent attention.
Kind regards
Olivia