I am writing to express my concerns as a valued customer with a wifi contract with vodacom and how I have been given false information from various consultants. I have tried to get help regarding my payments and due to false information I am now in backlog with payments as Im also unemployed due to covid 19. I have attached the dates of calls to review the calls as they are recorded. Please help me with a reduced Installment and reduced package that will suit me till im employed again. Please assist so that i can explain full situation and provide necessary information and proofs.
thank you