Good day
We took up a promotional offer between Vodacom and Samsung for the S20 Note and S20 Note Ultra 5G during September 2020. The promotion included Samsung TV units. I now believe that I have been scammed by Vodacom and Samsung. Its been 6 months of numerous follow-ups to Vodacom (Vodacom 4U Greenstone Mall) and Samsung – there has been a complete silence and unresponsiveness to our emails, this is pathetic and disgusting to say the least. We are now 6 months into the contracts and you have not honoured your end of the deal.
We have headed to all the requests to provide the necessary documents on a repetitive basis. We view this as a delaying tactic and see it as an avoidance to honour your end of the sale.
I would like a response from Vodacom or else I will request the assistance of Bongani @ 702 to investigate this scam on how Vodacom and Samsung deceives its clients.
Owen Witbooi
0823317942