PRE-APPLICATION PROCESS - Consumer Complaint for Converge ICT Solutions Inc.

I am Ms. Pamcy Dreo, applied last June 15, 2020 until now status is for installation. When other new customers already installed within 5 days upon submission of documents. WHY IS THAT? Account Number: 0919102033887. already paid the 1,500 last July 7, 2020. Lat message was