I have been illegally charged for insurance on a device for a contract for over a year.
I have never requested insurance for this device.
Finrite/Vodacom have admitted in writing that I have never requested device cover after careful review of my contract agreement with them which will be provided to you.
I have also provided a confirmation of cover for the device that was insured through my personal insurance.
They have admitted that I have never requested insurance however they have declined to refund my money.