Bad service in Pep cell Phuthaditjhaba - Consumer Complaint for PEP STORES

Sano and Maki gave me very bad customer service with such a terrible attitude. They work at pep cell in Phuthaditjhaba mall. I was there to send a parcel and Sano rudely told me to go back since I don't have a shop number. I tried asking if they can't help me with the shop number since it's the only pep store in the shopping center I was sending to, got a rude reply as well. I then called the store directly since the person I was sending the parcel to didn't know the store number either. I got it then Maki helped me. While entering my number phone, she got one number wrong and when I corrected her, she told me how I'm wasting her time and left me alone at the till and went to the back for about 10 minutes. Mind you I was in a hurry