KIA Gold Reef Bad Service and Lies - Consumer Complaint for KIA MOTORS - HEAD OFFICE (Complaints)

I bought a KIA Sportage 2019 at KIA Gold Reef motors in February 2020. My sales person was Johannes Lebepe. I collected the car and was told I will need to come sometimes to collect my spare car keys. Each time I communicate with them, they have excuses or tell me that they still need to collect the car key from their head office. On Saturday the 5th of September 2020, they asked that we bring the car so they can make the spare car key. I had to cancel my appointment as I didnt want to miss a chance of having the spare car key. To my suprice when the car got to them, they didnt have enough material to do make the car key. I am just out of energy with this people as I cant drive a half a million car without the spare car key. I always have to keep an eye to ensure the only key I have does not get locked in the car. So I have extra responsibility when they are relaxed in their office.

Please help!

Regards
Zanele