April 1st I received a COD package from J&T claiming to be order from shopee for my girlfriend who was at work. I paid for it not knowing the package was a scam. Later she opened it and realized neither one of us ordered it, it was a fake Casio watch and many people all over Philippines received this scam by J&T for many days. We contacted J&T that same day April 1 and were told someone will call us back to issue a refund, all data go by and no one ever called us. I’ve messaged them many times on Facebook messenger and they keep saying that the appropriate department is handling the issue and will get back to me when then have an answer. Someone did call and ask for GCash and BDO details to send the refund but the refund never was received and now they again keep taking me the same thing over and over.
Here is the Facebook post about it and I’m sure no one has been refunded...J&T is just keeping the money to themselves
https://www.facebook.com/105348980954323/posts/298607314961821/?d=n