Incorrect OTC medicine recommended by consultant - Consumer Complaint for Dischem Bedford Centre



SENDER
Patrick Ventura
On Tuesday 18 May 2021 I asked a consultant at Dischem Ferndale on Republic for medicine to treat a bloody nose.
He advised that Beclate Aquanase was the best for my problem.I purchased the product R61.50, Cashier 135195 N.Shibe RXP-202723.
I was not 100% happy with the consultants choice but took it home to try. I picked up 2 nose bleeds within 1 hour. I took the trouble to check the product on the internet only to find that it was incorrect.
I returned to Dischem today 19 May to request a refund. All I obtained from the consultant was an argument.I then went to Dischem Ferndale on Republic and showed the product sold to me. They confirmed that it was not suitable to treat nose bleeds.
Comment
COMPLAINT #14879 - Product Issues
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