I'm trying to track my shipment that's about to deliver to me as a consignee. However some issue occurred as reflected on the LBC track and trace while in delivery attempt. as per advise, have to contact the customer service with a given email address.
I tried to email your customer service for 9 times and i tried follow up's to ask for any action should i take in order to deliver my Shipment but no one answering ng concern.
They didn't even contact me for any reasons before they returned the shipment to SCS returns as per satus on track and trace.
Poor Customer service and poor service provider - Consumer Complaint for LBC - Head Office
RECIPIENT
LBC - Head OfficeReply by Melvin on 29 May, 2020
Comment Hi
Wonder why my parcel are delayed? Supposed to be i will pick up my 12 kilobox small at salapungan angeles city branch but instead of 12 i only pick up 3 boxes. What happen to those 9 boxes remaining upon tracking they are still at your central warehouse since may 27, 2020. Kindly give me an update on this parcel with rhe following tracking number
312046604393
312046604275
312046604255
312046604401
312046604197
312046604225
312046604235
312046604295
312046604215
Expecting response soon cause my clients are cancelling their orders.
Wonder why my parcel are delayed? Supposed to be i will pick up my 12 kilobox small at salapungan angeles city branch but instead of 12 i only pick up 3 boxes. What happen to those 9 boxes remaining upon tracking they are still at your central warehouse since may 27, 2020. Kindly give me an update on this parcel with rhe following tracking number
312046604393
312046604275
312046604255
312046604401
312046604197
312046604225
312046604235
312046604295
312046604215
Expecting response soon cause my clients are cancelling their orders.
COMPLAINT #3252 - Customer Service Issues