RTS - Consumer Complaint for J&T Express Philippines



SENDER
Paul Nikki Logronio
"J&T DELIVERY!TN: 781514587616 Rider:Culanag Roel Maglin639977569159."I received this text on Sunday at 10:16 am. Rider didn't contact me or answer my call. Tracker said Delivery attempt was unsuccessful: office closed, how come when the address is my home and the workers said no one asked for me.
On Monday, the next Rider contacted me but I was not available in Bayawan, I recieved SMS statinng tomorrow is.the last day, "Pwede pa ugma sir last day ugma tnx" but I didn't receive any information details for the Rider, your Employee in the office said the warehouse initiated RTS due to delivery failure on March 29 20:25. Tracker posted two entries of Delivery attempt was unsuccessful: Costumer is unavailable. Mar 29 12:02 and Mar 29 12:12 (I don't know if this a sign of stupidity or clumsiness)
J&T Bayawan City
Please do take action with your Employees.
Delivery Issues Photo

Comment
COMPLAINT #13595 - Delivery Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.