Terrible service and not disclosing all info on a call - Consumer Complaint for Vodacom - Head Office



SENDER
Paul Steyn
I am due for upgrade now in 2021 but due to a call from a call centre agent MUNSAMIC 01 in 2020 who phoned me and never explained that if I agree to changes that the contract will be extended by 3 months. Now I cannot upgrade until March 2021 due to non disclosure of this info. I am very upset and not satisfied with the service.
Comment
COMPLAINT #10703 - Service Issues
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