Staff don't know their store - Consumer Complaint for Clicks Store - Head Office

I went to the store in a rush knowing that suppositories are kept on the isles. I asked the staff to show me where they were. First staff member asked someone at the tills to help find but she told him she's busy and he must ask someone else. Then the next person told him the suppositories are at the pharmacy-self medication. I then got my ticket and waited. After waiting my turn, the pharmacist showed me where they were in the isle. I waited for nothing. No one even apologized