PEP STORE EMPLOYEE WHO WAS AGGRESSIVE AND ARROGANT - Consumer Complaint for PEP STORES

Good day, I went to PEP Pretoria North in Shoprite Checkers with my wife on the 26th, when we entered sanitizing was done temperature was done, the gentleman was friendly. so we approach the rack where there are jackets, i asked the lady friendly if they have it in XXl, she arrogantly answer if its not there there is no stock, so i took the XL jacket and fit it, she immediately pulled the jacked with forced of me and shouted you are not allowed to fit, i asked her where is the sign that says i am not allowed to fit, she took me to the Fitting Rooms, where the only sign is, My question to here was why is there no where else in the store signs to say DO NOT FIT CLOTHES?????? She said its at the fitting rooms cant i read, i immediately went to ask for the store manager because firstly if there was a sign at the entrence of the store and everywhere i would have not fit the jacket, The store manager Alice only apologize for the employee actions but nothing further was done as that employee laughed and chuckled the whole time.
I want this to be dealt with action and i want feedback please, as im sure im not the only customer that was treaty so badly after shopping there for more than 20years. I am also in process of taking action and open an assault case as she pulled the jacket with force.