Upgrade and incorrect billing - Consumer Complaint for Vodacom - Head Office



SENDER
Philippus Albertus Volschenk
I upgraded on 1 April 2021 @ Vodacom Shelly Centre, KZN.
[Karishnee assisted] I live in Gauteng.
What my account is being debited with and the monthly amount that I agreed upon with Consultant, is completely different and amount is too high. I am unable to contact the branch as their no continuously rings with a message that: "mail box is full". Upon using their whatsapp no for assistance: this is simply ignored.
Comment
COMPLAINT #14167 - Contract Issues
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