They sold me a broken charger at Southgate Mall Vodacom store, Store owner Karna insulted me - Consumer Complaint for Vodacom - Head Office

I bought an iPhone charger cost about R399 Southgate mall Vodacom store on the 28 September2020, when I got home try to us it it was broken and I send it back the following day 29th September 2020 that when the white lady called Karna insulted me in front of her staff members tell me to leave her store she refused to do exchange or give me my money back, security offices where called to chase me out of the mall because I wanted what belong to me, I was insulted by her and her sister in font of customers, I will not let this go until something is done about that Vodacom shop in Southgate Mall, I still demand my money or exchange of a new charger, this is not over.