Staff and management bad attitude - Consumer Complaint for PEP STORES

Hi, I was at one of your stores pep empangeni-6471 to send a parcel however i recieved bad attitude from both staff member by the Name of Qondeni and the manager in charge. They both told me I should have sent the money to where the parcel was going instead of just waisting the time and money. I am really concerned if that is how customers are treated especially with manager involved.