MY kid's where taken out of the store - Consumer Complaint for PEP STORES



SENDER
Phumzile mashinini
RECIPIENT
PEP STORES
I went to pep store at Sam ntuli with the trolley that had my 10months old son and 5year old daughter when i got to pep store the security lady told me that trolleys are not allowed inside the store i said to her ohk I'll just put them at the back of the door next to that Window because the is no one walking the then quickly take what they need i won't buy all the staff i wanted then as i ran to quickly take nappies she pushed my kid's outside the door i went to her took her photos told her I'm going to report her she called someone to call MAMA i don't know if that's a store manager or not that lady came to me told me that trolleys are not allowed inside the store i must take the trolley out i said am taking few staff then I'm leaving the shop is not even busy she took my kid's out side the store and waited with them them because i wasn't comfortable i had to take only 4 things I'm very disappointed and hurt by the fact that both this people who mistreated me included my kid's in all of this and that they also woman how can you put a 10months old and 5year old daughter outside the shop because of a trolley can you please explain to me if this is acceptable in your stores
Comment
COMPLAINT #13968 - Customer Service Issues
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