I bought a bed cash, when the supposed to deliver the gave stories - Consumer Complaint for OK Furniture - Head Office



SENDER
Phumzile ndimande
Yesterday I send my daughter to buy a bed, that cost 5000, including delivery of 170, they promised to deliver immediate.

After an hour they call my daughter that, they can't the bed that the are having they having whole, other bed have a broken leg.

I'm not happy about their service.

Why the took my money if they don't have a bed

Why the make empty promised that they will deliver the bed, while the know that they don't have that bed

What I'm asking, is my refund, pls tomorrow if they don't have a bed I'm asking my money, so that I can go and buy some where else
All of us we know that a bed is not a luxury but is a need, an 80yrs old can't spend a nights on a floor again.

I'll be happy if you attend this matter as soon as possible
My contact number 0839565870
Name Phumzile ndimande

My daughter name jabulile Dladla

OK brach, elukwatini OK funisher, ecrossini

Tanx


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COMPLAINT #13508 - Delivery Issues
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