Illegal one day period to return faulty goods - Consumer Complaint for Vodacom - Head Office



SENDER
Pila Rulashe
About a week ago I purchased a cell phone charger cable for R50 from Vodacom N.R. Cellular at Grey Owl Village shopping centre in Midstream, Centurion. I found that it was taking forever to charge cellphone and tablet so took it back to exchange it for a better cable and paying the difference. I was told that I could only have brought it back within 1 day to do so and after that it was not possible. I tried to point out that this was contrary to the CPA but was told there's nothing they could do.

Can you please help?
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COMPLAINT #3754 - Customer Service Issues
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