Unpleasant horrific customer treatment - Consumer Complaint for Clicks Store - Head Office



SENDER
Pinky lindile Madondo
I was ignored in the repeat script queue by the person that was assisting us and worst of all I was not the only pupil that received this kind of treatment as the ladies before me also had the same encounter with the same person whom was assisting us, not only did he make us wait so long but he was very rude and unwilling to assist.

I was not feeling well due to medication and I received such bad attitude from a guy called Jimmy Govender which left me feeling much worse I became nauseous and I had to call for the manager and still the guy just walked away from me I had to ring the assistance bell in order to get the manager's attention, a lady call Benedict whom I was told is the manager came and she was very polite and explained that I should follow another self prescription queue for my next over the counter medication but the time I have already spent before being assisted the first time was just too much especially because I was already not well enough to stand and I had informed the first person that was assisting me.
Comment
COMPLAINT #4531 - Customer Service Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.